Privacy Policy of Vector Canvas Pte Ltd
Vector Canvas Pte Ltd ("we", "our", or "us") operates the Vector Canvas online platform (our "site"). This Privacy Policy describes how we collect, use, and disclose your information when you visit or make a booking through our site. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Singapore's Personal Data Protection Act (PDPA).
1. Information We Collect
We collect various types of information in connection with the services we provide, which include art classes for all ages, specialized courses in navigational art, marine themes, and watercolor workshops, as well as portfolio development and art history lectures focused on exploration:
- Personal Data You Provide: This includes information you provide when registering for an account, enrolling in a class, making a payment, or contacting us directly. Such data may include your name, email address, postal address, phone number, date of birth (for age-specific classes), and payment information.
- Information from Your Use of Our Site: We automatically collect certain information when you visit or interact with our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how our site is used and improve its functionality.
- Communication Data: Records of your correspondence with us, including emails and inquiries, to assist with customer support and service improvements.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Manage Our Services: This includes processing your class registrations, managing your account, facilitating payments, and delivering the art education services you have enrolled in.
- Communication: To communicate with you regarding your registrations, class schedules, updates to our services, and to respond to your inquiries.
- Improvement of Services: To understand how our site and services are used, to enhance user experience, and to develop new offerings that better meet the needs of our art enthusiasts.
- Marketing and Promotions: With your consent, we may use your information to send you updates about new classes, workshops, or special promotions that may be of interest to you. You can opt-out of marketing communications at any time.
- Legal Obligations: To comply with legal obligations, enforce our terms and conditions, and protect our rights and the rights of others.
3. Disclosure of Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, email delivery, and analytics. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: When required by law or a governmental request, in compliance with applicable legal processes.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.
4. Your Data Protection Rights
Depending on your location and subject to applicable law, you may have the following rights regarding your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data under certain conditions.
- Right to Restriction of Processing: Request the restriction of processing your personal data under certain conditions.
- Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your personal data under certain conditions, including for direct marketing.
- Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal data.
To exercise any of these rights, please contact us using the details provided below.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our site. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Vector Canvas Pte Ltd
Pasir Panjang Drive 1
Singapore, 117403
Singapore